Returns & Exchanges
At IPG-Supertech, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to ensuring your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier service and keep your tracking receipt until your refund or exchange has been processed.